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Quality Care submits plan for corrections

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From Post staff reports

A principal with Quality Care Health Center in Lebanon responded yesterday to complaints filed by the state against the nursing home saying that issues outlined in the state’s filing had been addressed and that a “plan for correction” had been submitted to appropriate authorities.

Dixie Taylor-Huff, Quality Care’s principal owner, said Thursday the facility “reacted immediately” to findings in a state report made public this week and put into action a plan to ensure corrections of certain shortcomings found. She said the nursing home, which has operated in Lebanon for more than 35 years, has routinely scored well on various agency inspections.

She said the facility had been told by an official with the Department of Health that the plan of corrections submitted by Quality Care had been “accepted (by the state agency) as of today.” 

 “We’ve learned that like any business or organization that we can always make improvements and that many times even the most minor deficiencies can and should be important whether they involve a simple clerical error or some other human mistake. We take these matters seriously and will always strive to recognize and make better our facility,” Taylor-Huff said.

According to a news release issued by the Tennessee Department of Health, new admissions to Quality Care were suspended this week based on the findings of a recent review of the facility. However, at no time were deficiencies found serious enough to warrant a discontinuance of services offered by the facility to existing patients or residents.

According to the state, the annual survey was conducted March 9 through March 11. The notice by the state says there were certain violations found in performance improvement, physician services, nursing services and medical records.

 “While I certainly appreciate and acknowledge the deficiencies listed by the state surveyors, I must also note that our nursing home has a longstanding reputation in the local community and is generally respected as being a compassionate, efficiently managed and quality driven health care facility,” Taylor-Huff said.

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